TheraFactor® Care+
More protection. More peace of mind. More confidence.
Protect your investment with the TheraFactor® Care+ Warranty Extension and extend your TheraFactor® device's commercial warranty by an additional 2 years, benefiting from specialized technical assistance, priority service, and dedicated support.
TheraFactor® Care+ was developed to ensure a worry-free user experience and to guarantee that your device continues to deliver maximum performance for many years to come.
TheraFactor® Care+ Extended Warranty
What's included?
Extension of commercial warranty
Up to 5 years warranty (3 years commercial warranty + 2 years Care+ extension).
Specialized Technical Assistance
Technical support provided directly by the TheraFactor® team in Portugal.
Priority Service
Equipment covered by TheraFactor® Care+ benefits from priority in assistance process management.
Repair of Manufacturing Defects
Coverage for manufacturing defects and malfunctions covered by the warranty conditions.
Component Replacement
Whenever necessary, compatible components approved by TheraFactor® will be used.
Permanent Technical Support
Support before, during, and after equipment acquisition.
Replacement Equipment*
Whenever technically and logistically feasible, temporary equipment may be provided during the repair period.
*Subject to existing availability.
Why choose TheraFactor® Care+?
When you invest in high-quality Photobiomodulation equipment, it makes sense to protect it.
TheraFactor® Care+ allows you to benefit from:
✔ Greater Peace of Mind ✔ Reduced Risk of Unexpected Costs ✔ Expert Assistance ✔ Support in Portuguese ✔ Quick Resolution of Malfunctions ✔ Increased Equipment Value in Case of Resale
Terms and Conditions for TheraFactor® Care+ Extended Warranty
At TheraFactor®, we believe that high-quality equipment should be accompanied by equally outstanding after-sales service.
TheraFactor® Care+ was created to provide our customers with additional protection, expert support, and a user experience with complete confidence.
Version 1.0
Last updated: 08/2026
TheraFactor® Care+ Extended Warranty
FAQ - Frequently Asked Questions
Can I buy it later?
Yes, as long as it is within the period defined by TheraFactor® after the equipment purchase.
Is the warranty transferable?
Yes.
The warranty extension is included with the equipment and can be transferred to a new owner by notifying TheraFactor®.
Is it insurance?
No.
TheraFactor® Care+ is an extension of the commercial warranty and not an insurance contract.
How can I prove that I bought TheraFactor® Care+?
The purchase invoice, which states the acquisition of TheraFactor® Care+, serves as proof of extended warranty coverage. The coverage is also linked to the equipment's serial number, so no additional certificate needs to be issued.
Where is the assistance provided?
All technical assistance is managed by TheraFactor®, with support in Portugal.
Is replacement equipment guaranteed?
No.
Whenever possible, we provide temporary equipment, subject to availability.
TheraFactor® production
Superior Quality & Design
With a modern design and attention to detail, TheraFactor® panels are manufactured in medical-grade facilities according to the highest technical standards, as well as ETL/UL, CE, and ROHS certified for electrical safety assurance.
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More about Red Light Therapy
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Benefits
LEARN MORELED and near-infrared (NIR) light therapy naturally stimulates ATP (adenosine triphosphate) production directly in the cells' mitochondria throughout the body, a key element in cell regeneration. As a result, red light therapy offers a safe and painless treatment to help with faster healing, immune system strengthening, improved skin health, muscle recovery, and more.
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How It Works
LEARN MORERed light therapy, also known as photobiomodulation, involves the use of red or near-infrared (NIR) light to stimulate biological processes and promote tissue healing and regeneration. This therapy works at a cellular level, especially in the mitochondria, which are the organelles responsible for energy production in cells.
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How to Use
LEARN MOREProtocols and parameters for red light equipment use are fundamental to ensuring the therapy's effectiveness and safety. Correct distances, exposure times, and appropriate wavelengths ensure that the light penetrates to the necessary depth for the therapeutic objective. The adequacy of these parameters also prevents adverse effects, such as photoinhibition, and maximizes benefits.
TheraFactor® Partners
FEEL THE REVOLUTION FROM THE INSIDE OUT
Awaken your body with red light therapy and live with more energy! Experience cell regeneration and boundless vitality with red light.
Let customers speak for us
from 13 reviewsO serviço de entrega foi extraordinário: o equipamento chegou de um dia para o outro, com total rapidez e eficiência.
O aparelho corresponde a 100% às nossas expectativas. Já o integrámos na nossa rotina clínica e temos estado a testá-lo em consonância com outras terapias. Tem demonstrado resultados fantásticos e uma grande eficácia na recuperação. Recomendo vivamente!
Painel de excelente qualidade e com grande diversidade de programas já definidos e possibilidade de definir manualmente vários parâmetros.
Vi esclarecidas as minhas dúvidas, antes da encomenda.
É extraordinário ter um equipamento de qualidade, de fabrico nacional, disponibilidade em stock e com entrega em menos de 48h.
Buscando entre diversas marcas, encontré esta que me parece que está a primer nivel junto con otras marcas europeas, siendo mucho más económica y manteniendo la misma, si no más, calidad.
La comunicación con ellos es muy rápida y resuelven cualquier duda que tengas prácticamente en el mismo día.
Aparte de las características que anuncian, me han comentado que irán haciendo actualizaciones vía OTA con nuevos programas, según vayan apareciendo nuevos estudios.
Esto garantiza que tendremos un producto actualizado durante muchos años.
En cuanto a los resultados, todavía no los puedo comentar, ya que llevo solo pocos días utilizándolo.
Correu tudo bem com a entrega e foi fácil de montar.
Há anos que procurava um dispositivo de luz vermelha e infravermelha com todos os comprimentos de onda adequados, enviado por um fornecedor português. Até aqui, só se encontrava provindo de fora da UE com custos muito maiores pela importação e transporte. Tem sido usado frequentemente e estou muito satisfeito com a praticidade do suporte de mesa e o funcionamento intuitivo e fácil do meu TheraPRO 120.
Desde que conhecemos esta inovação, ficamos logo interessados em experimentar. Quando recebemos o nosso painel, reparamos logo na excelente qualidade do material!
Temos notado muitas melhorias! É realmente incrível como, em tão poucas sessões, temos sentido um excelente progresso!
Temos mais energia, recomendamos vivamente a todos!!!
Excelente qualidade, fácil de utilizar e com resultados quase imediatos. Recomendo vivamente este equipamento!
Potente, fácil de usar
Luzes de terapia THERAPRO Series
A fototerapia é ótima, fácil de usar e poderosa.
Luzes de terapia THERAFACTOR: Série THERAPRO
Obcecada pelo meu painel de luz vermelha! É uma aquisição incrível e relaxante. Acrescentei à minha rotina matinal. O therafactor foi recomendado por um médico credenciado e estou muito contente com ele.
Entrega rápida. Equipamento muito moderno e com muita qualidade. Faz fiz duas sessões de 15 min e realmente funciona! Espetacular