TheraFactor® Care+

More protection. More peace of mind. More confidence.

Protect your investment with the TheraFactor® Care+ Warranty Extension and extend your TheraFactor® device's commercial warranty by an additional 2 years, benefiting from specialized technical assistance, priority service, and dedicated support.

TheraFactor® Care+ was developed to ensure a worry-free user experience and to guarantee that your device continues to deliver maximum performance for many years to come.

TheraFactor® Care+ Extended Warranty

What's included?

Extension of commercial warranty

Up to 5 years warranty (3 years commercial warranty + 2 years Care+ extension).

Specialized Technical Assistance

Technical support provided directly by the TheraFactor® team in Portugal.

Priority Service

Equipment covered by TheraFactor® Care+ benefits from priority in assistance process management.

Repair of Manufacturing Defects

Coverage for manufacturing defects and malfunctions covered by the warranty conditions.

Component Replacement

Whenever necessary, compatible components approved by TheraFactor® will be used.

Permanent Technical Support

Support before, during, and after equipment acquisition.

Replacement Equipment*

Whenever technically and logistically feasible, temporary equipment may be provided during the repair period.

*Subject to existing availability.

Why choose TheraFactor® Care+?

When you invest in high-quality Photobiomodulation equipment, it makes sense to protect it.

TheraFactor® Care+ allows you to benefit from:


Greater Peace of Mind Reduced Risk of Unexpected Costs Expert Assistance Support in Portuguese Quick Resolution of Malfunctions Increased Equipment Value in Case of Resale

Terms and Conditions for TheraFactor® Care+ Extended Warranty

At TheraFactor®, we believe that high-quality equipment should be accompanied by equally outstanding after-sales service.

TheraFactor® Care+ was created to provide our customers with additional protection, expert support, and a user experience with complete confidence.

Version 1.0
Last updated: 08/2026

TheraFactor® Care+ Extended Warranty

FAQ - Frequently Asked Questions

Can I buy it later?

Yes, as long as it is within the period defined by TheraFactor® after the equipment purchase.

Is the warranty transferable?

Yes.

The warranty extension is included with the equipment and can be transferred to a new owner by notifying TheraFactor®.

Is it insurance?

No.

TheraFactor® Care+ is an extension of the commercial warranty and not an insurance contract.

How can I prove that I bought TheraFactor® Care+?

The purchase invoice, which states the acquisition of TheraFactor® Care+, serves as proof of extended warranty coverage. The coverage is also linked to the equipment's serial number, so no additional certificate needs to be issued.

Where is the assistance provided?

All technical assistance is managed by TheraFactor®, with support in Portugal.

Is replacement equipment guaranteed?

No.

Whenever possible, we provide temporary equipment, subject to availability.

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Superior Quality & Design

With a modern design and attention to detail, TheraFactor® panels are manufactured in medical-grade facilities according to the highest technical standards, as well as ETL/UL, CE, and ROHS certified for electrical safety assurance.

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