Benefits
Red LED and near-infrared light naturally stimulate ATP production in the mitochondria, supporting faster healing, immunity, skin health, muscle recovery and more.
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TheraFactor® Care+
More protection. More peace of mind. More confidence.
Protect your investment and extend your TheraFactor® device's commercial warranty by 2 more years, with expert technical support, priority service and dedicated help.
TheraFactor® Care+ was created for worry-free use, so your device keeps performing at its best for many years.
Extended warranty
What's included?
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Extended commercial warranty
Up to 5 years of warranty (3-year commercial warranty + 2-year Care+ extension).
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Expert technical support
Technical support provided directly by the TheraFactor® team in Portugal.
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Priority service
Devices covered by TheraFactor® Care+ get priority in support case handling.
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Manufacturing defect repairs
Coverage for manufacturing defects and malfunctions covered by the warranty terms.
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Component replacement
When needed, compatible components approved by TheraFactor® are used.
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Ongoing technical support
Support before, during and after your purchase.
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Replacement device*
Whenever technically and logistically possible, a temporary device may be provided during repair. *Subject to availability.
Why choose TheraFactor® Care+?
When you invest in a high-quality photobiomodulation device, it makes sense to protect it. With Care+ you get:
Buy Care+- Greater peace of mind
- Lower risk of unexpected costs
- Expert support
- Support from our team in Portugal
- Faster fault resolution
- Higher resale value
TheraFactor® Care+ extended warranty terms
At TheraFactor® we believe a high-quality device deserves an equally outstanding after-sales service.
TheraFactor® Care+ gives our customers extra protection, expert support and complete confidence in use.
Version 1.0 · Last updated: 08/2026
View terms (PDF)Extended warranty
Frequently asked questions
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Can I buy it later?
Yes, as long as it's within the period set by TheraFactor® after buying the device.
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Is the warranty transferable?
Yes. The extension stays with the device and can be transferred to a new owner by letting TheraFactor® know.
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Is it insurance?
No. TheraFactor® Care+ is an extension of the commercial warranty, not an insurance contract.
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How do I prove I bought TheraFactor® Care+?
Your purchase invoice listing TheraFactor® Care+ is proof of coverage. Coverage is also linked to the device's serial number, so no extra certificate is needed.
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Where is support provided?
All technical support is managed by TheraFactor®, with support in Portugal.
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Is a replacement device guaranteed?
No. Whenever possible we provide a temporary device, subject to availability.
TheraFactor® Production
Superior quality and design.
With modern design and attention to detail, TheraFactor® panels are made in medical-grade facilities to the highest technical standards and are ETL/UL, CE and RoHS certified for electrical safety.
Why TheraFactor?The most innovative and powerful red light
therapy devices on the market.
More about red light therapy
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How it works
Photobiomodulation uses red and near-infrared light to stimulate biological processes at cellular level, especially in the mitochondria, which produce the cell's energy.
Learn more -
How to use
The right distance, exposure time and wavelengths make the therapy effective and safe, avoid side effects and maximise the benefits.
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TheraFactor® Partners
Feel the revolution from the inside out.
Awaken your body with red light therapy and live with more energy, cellular regeneration and vitality.
Shop TheraPRO
Buy with confidence.
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3-year warranty
On every TheraPRO panel. The FaceMesh has 2 years.
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60-day satisfaction
If you're not happy, return it with no restocking fee.
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Ships in 24-48h
Free delivery in 2-4 business days in Portugal.
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Up to 6x interest-free
Split your payment at no extra cost.